TDM, using the latest technology products developed in the IT field since it was founded, provides its customers with reliable, high quality and advanced technology solutions.
TDM provides all hardware, software and design of services, installation, management, operation, maintenance and repair services its customers` and its own IT infrastructure. The goal in these services is to keep pace with the technology on behalf of our customers, therefore while integrating old and new systems, to provide added value to our customers.
In the line with providing services with the principle “taking the necessary measures before failure occurs,” TDM not only offers regular services such as failure preventive maintenance, necessary corrections and updates for hardware and software systems, but also enables maximizing the life cycle of the device by carrying failure tracking with statistical data.
TDM, thanks to a broad service network in 81 provinces providing remote support, as well as on-site technical support, has an experienced and expert staff. With the help of advanced management and operating systems, allowing remote diagnosis and troubleshooting, TDM provides its customers with the most rapid, efficient and safe services.
TDM, which offers technical support 24 hours a day 7 days a week, gives utmost importance to pre and post sales technical support, and proves its added value with unlimited technical support it provides.
- Pre-Sales Support
- System design and project planning
- Sales support,
- Timely delivery of the most appropriate product
- All types of consumable supplies
- After-Sales Support
- Maintenance agreements
- Continuous monitoring of customer satisfaction
- System modification and renovation according to changing conditions and demands